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Nº de artículo:
67430912
Customer Service Training for Heathcare Professionals: " Improve Your Customer Service Practices"
81% of respondents would recommend this to a friend
Nº de artículo:
67430912
COP 108689
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Good customer service is linked to patient satisfaction, patient referrals, promotions, and pay increases.
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What Stands Out
Tailored Curriculum
Designed specifically for healthcare professionals, this training covers scenarios and challenges unique to the healthcare environment, enhancing relevance and applicability in real-world settings.
Expert Instructors
Led by industry veterans with extensive experience in healthcare, participants gain valuable insights and practical techniques to improve service quality and patient satisfaction effectively.
Interactive Learning
Employing role-playing and simulations, this training fosters active engagement, ensuring that participants not only learn but also practice essential skills for handling patient interactions confidently.
Detalles de producto
| Publisher | Insight Consulting International |
| Publication date | June 15, 2015 |
| Language | English |
| Print length | 108 pages |
| ISBN-10 | 0964659441 |
| ISBN-13 | 978-0964659445 |
| Item Weight | 7.2 ounces (204.12 grams) |
| Dimensions | 7.5 x 0.25 x 9.25 inches (19.1 x 0.6 x 23.5 cm) |
Who Should Buy?
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Healthcare Staff
Ideal for doctors, nurses, and administrative staff who interact with patients to enhance communication and service skills.
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New Employees
Provides foundational customer service training for new hires entering the healthcare field, setting expectations for patient interactions.
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Management Teams
Useful for healthcare managers seeking to improve overall service standards and staff training processes within their organization.
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Experienced Professionals
May not provide new insights for seasoned healthcare professionals with established customer service skills and experience.
DESCRIPCIÓN DEL PRODUCTO
Customer Service Training for Heathcare Professionals: " Improve Your Customer Service Practices"
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Preguntas y respuestas de los clientes
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Pregunta:
¿Cómo comprar Customer Service Training for Heathcare en línea desde Ubuy?
Respuesta: Es fácil comprar Customer Service Training for Heathcare en línea desde Ubuy.. Solo tiene que buscar el producto, elegir su método de envío al pagar y recibirlo en su ubicación. -
Pregunta:
¿Está Customer Service Training for Heathcare disponible para comprar en línea en Colombia?
Respuesta: Sí, en Ubuy Colombia, este producto está disponible para que lo compre a un precio razonable.. El Customer Service Training for Heathcare no está disponible localmente, pero puede confiar en nosotros con nuestros servicios de envío exprés. -
Pregunta:
¿Cuánto tiempo se tarda en obtener el producto después de realizar el pedido?
Respuesta: El tiempo de entrega de su producto pedido varía según lo que haya pedido y el método de envío que haya elegido.. El tiempo de entrega estimado se menciona durante el proceso de pago, así que no se preocupe mientras compra.
Allied Health Professions Editorial Review
**** The "Customer Service Training for Healthcare Professionals" course has been positively received by many users, emphasizing its value in enhancing service practices within the healthcare settings. Participants have noted the course's structured approach to improving communication skills, empathy, and overall patient interactions. Healthcare professionals highlighted that the content resonates well with the unique challenges faced in their field, making it highly applicable and relevant. Users appreciate the engaging nature of the training, with interactive elements that keep them invested in the learning process. The emphasis on real-world scenarios allows participants to relate the material to their everyday experiences, thereby improving retention and application of the skills learned. Feedback also indicates that the course has not only helped individuals develop better service skills but has also contributed to fostering a culture of empathy and understanding within their teams. While most reviews are favorable, a few users felt that certain sections could benefit from more in-depth discussions or examples. However, overall, the majority find the training to be a pivotal resource for anyone looking to elevate their customer service practices in the healthcare environment. **
Customer Reviews & Ratings
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ventajas
- Structured and relevant content tailored for healthcare settings
- Enhances communication skills and empathy
- Engaging training format with interactive elements
- Practical application of material through real-world scenarios
- Contributes to a positive culture within teams
Contras
- Some users desire more in-depth discussions on specific topics
Product Price History
Información importante
- Limitaciones: Para los productos enviados al extranjero, ten en cuenta que cualquier garantía del fabricante puede no ser válida; las opciones de servicio del fabricante pueden no estar disponibles; los manuales del producto, las instrucciones y las advertencias de seguridad pueden no estar en los idiomas del país de destino; los productos (y los materiales que los acompañan) pueden no estar diseñados de acuerdo con las normas, especificaciones y requisitos de etiquetado del país de destino; y los productos pueden no ajustarse al voltaje del país de destino y a otras normas eléctricas (lo que requiere el uso de un adaptador o convertidor, si procede). El destinatario es responsable de asegurarse de que el producto puede ser importado legalmente al país de destino. Cuando hagas un pedido a Ubuy o a sus filiales, el destinatario es el importador registrado y debe cumplir todas las leyes y normativas del país de destino.
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COP 108689
Haz tu pedido ahora y recíbelo por ahí Jueves, Septiembre 10
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características y beneficios
- Designed specifically for healthcare professionals, interns, and students.
- Enhances customer service skills and professional workplace behavior.
- Includes interactive elements like group activities and self-assessments.
- Focuses on effective communication and patient interaction techniques.
- Teaches identification systems to prevent errors and ensure compliance.
- Improved customer service leads to better patient satisfaction and career advancement.
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